THREE seasoned travellers - one an engineer, one a junior (young) millionaire and one an NGO person - took a ride to the east coast yesterday and couldn't find the hotel which they've confirmed booking.
The KLites, they were returning from Terengganu and moving towards Kuantan after stopping for dinner at Kuala Kemaman. It was about 11pm when the trio made their way to Cherating, looking forward to a hot shower and a big bed.
They've travelled this road for years. And yet they couldn't locate the resort which was located between the Impiana and The Legends - all because the resort signage has faded, and the resort management did not bother to make good the old signboard.
In the end, after about 45 minutes of searching, the trio checked in into the Residence Inn and immediately jumped into bed after a road tour that started from 5.30am on Wednesday (Oct 15). The tour includes several boat rides, climbing steep staircase and a mandatory stop for satar and otak-otak at Kuala Kemaman.
How are we going to seriously promote domestic tourism when those in the business cares very little about such things as the signage guiding paying tourists to the resort. Cherating, as I've written before, have much to offer but is missing out simply because many are indifferent about their work and industry.
I feel like informing the Pahang MB, Datuk Seri AdnanYaacob, about such unprofessional attitude of those in the tourism business. I can't expect Adnan - Pak Long to some of his buddies - to inspect every signage and keep reminding the tour operators to be more aggressive.
But where's his Tourism EXCO? Shouldn't he or she make proper effort to find out what else is lacking? If the State or the industry doesn't pay attention to such details, Pak Long should just haul these people up or sack them.
What about the resort - forget about it. Check in into the Residence Inn instead.